Авионет — IATA авио агент

Passenger services · Avionet

Does your trip need something extra? We arrange it in advance.

Assistance, a wheelchair, a pet in the cabin, sports or medical equipment — special requests must be declared and confirmed before the flight.

Ask for help
All passenger services

The problem

Special requests are not settled at the airport — they are settled in advance.

Every airline has its own rules and deadlines for special requests, and some services have a limited number of places per flight. If it is not declared and confirmed in time, you risk being refused at the gate. We know what each airline requires and arrange the request before you set off.

  • Special requests must be declared within a deadline before the flight
  • Some services have limited capacity per flight
  • The rules differ for every airline
  • An undeclared request can mean refusal at the gate

What we handle.

Mobility assistance

A wheelchair and assistance through the airport, declared and confirmed with the airline before the flight.

Travelling with a pet

Transporting a pet in the cabin or in the hold — according to the rules of the airline and the destination.

Special equipment

Sports equipment, musical instruments, medical equipment — declared and measured correctly so they travel with you.

Tell us early.

The earlier you tell us about a special request, the more certain it is that it will be confirmed in time. Some services are limited per flight, so an early request is the best guarantee.

Ask for help with a special request

Describe what you need for your trip and we will coordinate it with the airline. We will get back to you as soon as possible.

IATA accredited agent Licence A — Ministry of Economy Founded 2008 20+ partner agencies in Macedonia Human support Office in Skopje

Prefer to talk to someone?

Call or write to us — we are here during business hours, at our office in Skopje.

+389 70 377 429 +389 2 311 7544 info@avio.net.mk Dame Gruev 7, Local 8, 1000 Skopje